We do only accept refund if customer is following our intruction.
For living fish : once you receive the parcel , please keep video recording with phone.check on the fishes still alive before you open the package.After you open the package , this order is not refundable.
For accessories : keep on video recording while you unwrap the parcel.If not , this order is not refundable.
Please contact us for any return & rejected good for confirmation '
Email : [email protected]
Tel : 6012 420 2286